Terms of Service
Table of Contents
1. Acceptance of Terms
By accessing or using Unban.live ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
These Terms constitute a legally binding agreement between you and Unban.live regarding your use of the Service.
2. Description of Services
Unban.live provides age verification services for social media platforms operating in Australia. Our services include:
- Identity verification for Australian social media compliance
- Age verification documentation
- Platform-specific verification services
- Multi-platform verification bundles
Important: Unban.live is an independent service provider and is not affiliated with, endorsed by, or connected to any social media platform including but not limited to TikTok, Instagram, Facebook, Snapchat, X (Twitter), or YouTube.
3. Eligibility
To use our Service, you must:
- Be at least 18 years of age
- Be a resident of Australia
- Have the legal capacity to enter into binding agreements
- Not be prohibited from using the Service under applicable laws
By using the Service, you represent and warrant that you meet all eligibility requirements.
4. Account Registration
To access certain features of the Service, you must register for an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
5. Payment & Refunds
5.1 Payment
We accept cryptocurrency payments including Bitcoin (BTC), Ethereum (ETH), and USDT (TRC-20). All prices are displayed in Australian Dollars (AUD).
5.2 Refund Policy
Due to the nature of our digital services:
- Refunds are available within 24 hours of purchase if the service has not been initiated
- Once verification processing has begun, refunds are not available
- Failed verifications due to incorrect information provided by the user are not eligible for refunds
- Refund requests must be submitted through our support system
6. Acceptable Use
You agree NOT to use the Service to:
- Violate any applicable laws or regulations
- Provide false or misleading information
- Impersonate any person or entity
- Interfere with or disrupt the Service
- Attempt to gain unauthorized access to our systems
- Use the Service for any fraudulent purpose
- Circumvent age restrictions on social media platforms
Warning: Providing false information or using our services for fraudulent purposes may result in immediate account termination and may be reported to relevant authorities.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Merchantability or fitness for a particular purpose
- Non-infringement of third-party rights
- Accuracy, reliability, or completeness of content
- Uninterrupted or error-free operation
We do not guarantee that our verification services will be accepted by any particular social media platform.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNBAN.LIVE SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, or goodwill
- Service interruptions or system failures
- Actions taken by social media platforms
- Third-party actions or content
Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
9. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including:
- Breach of these Terms
- Fraudulent or illegal activity
- Request by law enforcement
- Discontinuation of the Service
You may terminate your account at any time through the Settings page or by contacting support.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
- Posting the updated Terms on this page
- Updating the "Last updated" date
- Sending notification to your registered email (for material changes)
Your continued use of the Service after changes constitutes acceptance of the modified Terms.
11. Contact Us
If you have questions about these Terms, please contact us:
- Through our Support Portal
- Email: [email protected]